At Global Entry US, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.
Information We Collect
We may collect the following types of information when you visit our website, place an order, or contact us:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Postal / ZIP code
- Country and location details
Order Information
- Products ordered
- Order history
- Delivery preferences
- Cash on Delivery (COD) order details
Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
- Date and time of access
How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders
- To arrange shipping and delivery
- To communicate order updates and support responses
- To improve website performance and customer experience
- To respond to inquiries and customer service requests
- To prevent fraud and unauthorized transactions
- To send important service-related notices
Payment Information
We currently offer Cash on Delivery (COD) as our only payment method.
Because payments are collected upon delivery, we do not store debit card, credit card, or online banking information on our website.
Email Communications
If you contact us or place an order, we may use your email address to send:
- Order confirmations
- Shipping updates
- Customer support responses
- Important service notifications
- Promotional emails, if applicable
For any privacy-related concerns, you may contact us at:
Opt-Out Instructions
If you no longer wish to receive promotional emails or marketing communications from us, you may opt out at any time by:
- Replying to our email with “Unsubscribe” in the subject line, or
- Sending an email request to [email protected] with your removal request
Please allow a reasonable time for your request to be processed.
Please note that even after opting out of marketing messages, we may still send essential service emails related to your orders or customer support inquiries.
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share your information only with trusted service providers when necessary to complete services such as:
- Shipping and delivery partners
- Customer support systems
- Website hosting and maintenance providers
These third parties are required to keep your information secure and confidential.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
While we take reasonable steps to protect your data, no online transmission or storage method can be guaranteed to be completely secure.
Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain business records
- Improve our services
Once the information is no longer needed, it is securely removed or anonymized where possible.
Third-Party Services
Our website may use third-party tools or services for website functionality, analytics, or delivery support. These providers may process limited information required to perform their services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or business operations.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at: